At Kheelona, we are dedicated to providing the best shopping experience for our customers. If you have any inquiries, don't hesitate to contact us using the information below.
Frequently asked questions
You can reach us anytime through our contact form or by emailing our support team directly. Whether it’s a question, idea, or bit of feedback — we love hearing from parents, educators, and curious minds alike!
We’re here for everything — from product inquiries and partnership opportunities to feedback or guidance on using Lumi at home. No question is too small when it comes to your child’s learning journey.
Our team typically responds within 24–48 hours on weekdays. We take every message personally and make sure you get thoughtful, caring support , not just automated replies.
Yes! If you already use Lumi, our support team can help with setup, troubleshooting, or tips on making the most of your child’s learning experience. Just mention your product details when you reach out.
Absolutely! We welcome collaborations with educators, researchers, schools, and child development experts who share our vision for screen-free, emotionally intelligent learning. Just drop us a note, and our partnerships team will connect with you soon.
