PRIVACY POLICY
Last Updated: December 2024
1. Introduction
Kheelona Robotics Private Limited ("Kheelona," "we," "us," or "our") is committed to protecting your privacy and your child's privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our products.
2. Information We Collect
Personal Information
- Name and contact information (email, phone number, address)
- Payment information (processed securely through payment partners)
- Order history and preferences
Children's Information
For children using Lumi, we may collect voice interactions to improve our AI responses. This data is processed locally when possible and anonymized when stored.
3. How We Use Your Information
- To process and fulfill orders
- To improve our products and services
- To communicate with you about orders and updates
- To personalize your experience
- To comply with legal obligations
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Children's Privacy
We take children's privacy seriously. Parents have full control over their child's data and can request deletion at any time. We do not sell or share children's data with third parties for marketing purposes.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Data portability
7. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: privacy@kheelona.com